Conversational AI · WhatsApp
NxAi
WhatsApp Business API with an AI agent on your team.
A business partnership with Nexora Cogniware LLP
View product05 · Automate — Applied AI
GenAI Copilots & Knowledge Assistants
We build private copilots that answer from your SOPs, policies, manuals, circulars and databases — with citations, in English and Hindi. Deploy them on your intranet, Microsoft Teams, your website or WhatsApp, with access rules that mirror your organisation.
- Answers with citations
- English · Hindi
- Web · Teams · WhatsApp
Every answer your team needs — grounded in your own documents.
What we deliver
Everything it takes, end to end.
- 01
Knowledge copilots
Staff assistants that answer from policies, SOPs, circulars and manuals, with links to the source.
- 02
Customer assistants
Website and WhatsApp assistants that answer, collect details and hand over to people.
- 03
Document Q&A
Ask questions across contracts, tenders and reports; get summaries and comparisons.
- 04
Access control
Answers respect who is asking — departments, roles and confidentiality levels.
- 05
Content pipelines
New documents ingested automatically; outdated versions retired.
- 06
Quality & safety
Evaluation sets, hallucination checks, feedback loops and usage analytics.
Where it makes a difference
Typical use cases.
Government departments
Instant answers on rules, circulars and schemes for officers and citizens.
HR & administration
Leave, travel, purchase and policy questions answered around the clock.
Sales & support
Product, pricing and troubleshooting knowledge at every agent’s fingertips.
Education
Course and admission assistants for students and parents.
How we engage
From first call to production.
- 01
Discover
AI Readiness Sprint
A short, fixed-scope study of your processes, systems and data. You get a ranked list of use cases, an ROI estimate and a build plan.
- 02
Prototype
Working proof, on your data
We build the highest-value use case as a working prototype connected to a copy of your real system — no slideware.
- 03
Build
Production engineering
Clean Architecture, security review, testing, audit trails and role-based access. Integrated with your ERP, CRM or portal.
- 04
Run
Operate & improve
Monitoring, model evaluation, cost control and monthly improvements under an annual support agreement.
Tools & technology
- Retrieval-augmented generation
- PostgreSQL + pgvector
- Azure AI Search
- Azure OpenAI
- Claude
- Gemini
- Open-weight LLMs
- Microsoft Teams
- NxAi for WhatsApp
See it in our work
Related products & platforms.
FAQ
Questions we hear often.
Will the copilot make things up?
It answers only from your approved content, shows its sources and says when it does not know. We measure accuracy before and after launch.
Can it work in Hindi?
Yes. Questions and answers can be in Hindi, English or a mix of both, and documents in either language are searchable.
Can it run on WhatsApp?
Yes — through NxAi, our partner WhatsApp Business API platform.
GenAI Copilots & Knowledge Assistants
Let’s scope it together.
Share what you have today and what you want it to do. We’ll come back with questions, a suggested approach and clear next steps.